Will The Materialise Group spearhead the 3D printing revolution?

August 31, 2011

Materialise, A Belgian-based hi-technology firm, has become one of the pioneers of the 3D printing revolution. What are the chances of it becoming another Apple?

Wilfried Vancraen

The Materialise Group was set up in 1990 by a young engineer Wilfried Vancraen as a joint venture with the University of Leuven, Belgium. The firm still retained its headquarters in the University town. The venture aimed to develop the emerging engineering science of stereolithography.

Stereolithography

The termed was coined by an American inventor Charles W. Hull a few years earlier, defined as “a method and apparatus for making solid objects by successively “printing” thin layers of [chemically-fixed or ‘cured’] material…” It has become associated with related terms such as additive technology and 3D printing. Conceptually it may be thought of as a stereoscopic scanning of a 3 dimensional object and presenting information to “print” out a thin layer of chemicals which are fixed by UV and become the base for subsequent layers.

Materialise’s first years

Within a few years, the firm’s ideas and prototypes were winning design and innovation awards. Initial applications were for ‘demonstrator’ processes attracting attention for their potential for medical applications. By the turn of the century it had established centres around the world including the United States. More recently the organisation has been able to raise awareness of the potential for its knowhow far beyond its dental markets. The potential for art and design has been particularly recognised.

Mission and Vision

The company website states:

The company’s founders have always had one main objective: striving to develop products that add real value to a designer’s, patient’s or toolmaker’s work and life. [Our] mission is to innovate product development resulting in a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing.

Our product developmentfocuses on making the world ‘better’ through making ‘better’ products [which save lives and make life more comfortable. This vision relies on dedicated software infrastructure and state-of-the art equipment, combined with specialized knowledge executed through the Materialise core competences. The mission statement is telling ‘what’ we are trying to achieve, our value statement is indicating ‘how’ we are going for this mission.

We strive to add value for customers, until they become fans, with a team of specialists, in an open environment that favors personal growth on a healthy financial basis.

The Company Structure

As of January 2011, the company consisted of eight Business Units in the fields of: Rapid Prototyping & Low Volume Manufacturing; Additive Manufacturing Software; fixturing, Measuring & Scanning; Biomedical R&D; Cranio-MaxilloFacial Surgery; Orthopaedics; MGX Design Lighting Accessories; and i.materialise [3D Printing Made by You]

Wilfried Vancraen

The corporate founder and CEO Wilfried Vancraen has a high profile for his technological innovations. In this respect there are echoes of Apple’s Steve Jobs.

23 May 2011 Wilfried Vancraen [CEO of Materialise] wins RTAM/SME Industry Award

Wilfried Vancraen was selected to receive this prestigious award by the RTAM/SME Industry Achievement Award Subcommittee in recognition of his exceptional contributions and accomplishments in the Rapid Technologies & Additive Manufacturing industry.

A pioneer in his industry, Wilfried (“Fried”) Vancraen has been developing breakthroughs in the medical and industrial applications of Additive Manufacturing (AM) at Materialise for more than 20 years. Fried also pioneered several major applications in the AM sector including stereolithographic medical models, colored stereolithographic medical models, perforated support structures, RapidFit Fixtures, and automated hearing aid design.

Fried has recently undertaken the launch of the i.materialise website which allows consumers to express themselves by turning their ideas into 3D reality. The website empowers consumers to create designs that enrich their lives and enables them to share their sense of beauty with the people around them by adding unique touches to their environment.

The next Apple?

Materialise has not yet gained global recognition, but there are some similarities to the Apple brand in its ceaseless innovativeness, and technologically brilliant founder.

Updating Notes:

[1] Dentistry has been a fertile profession for innovation. An earlier post described an alternative process from Nobel Biocare, a technical competitor.

[2] The Victoria & Albert Museum is to hold a design exhibition Industrial Revolution 2 exploring the artistic potential of 3d Printing.

[3] Further revolutionary applications are reported [April 2012] which could result in a home pharmacy from which you would ‘print a drug’.

[4] See Sky News 3D Printing Revolution Could Re-Shape World [May 25th 2012] citing 3D Additive research firm Econolyst and EPSRC research centre at Loughborough University

[5] In April 2013 the first hand gun was produced and successfully fired as a trial of 3D printing applications.
More about ‘home office factories’

LWD subscriber Dr Dina Williams contributed this BBC youtube


How to Renew your Business: A Dentist’s Tale

June 15, 2010

Tudor Rickards
Professor Emeritus
University of Manchester

Conventional wisdom suggests that every business has to renew itself to become and remain competitive. An example from a Dental Surgery shows how management of technology, knowledge and people all have their parts to play

When I arrived at his surgery to interview him, Ian Smith was on a mobile, discussing a technical problem. His space-age dental chair had produced some space-age symptoms. A dental version of Hal from Space Odyssey seemed to be misbehaving. In another part of the practice, a more recent piece of new technology looking not unlike a mini-lathe was creating a replacement tooth, working to data and dimensions specified by a more compliant computer.

Transforming practice

Dentistry is not the most obvious profession in which to search for examples of innovative leadership. Ian Smith took me back through changes which had taken place in his business which had transformed practice over the years.

“In the 1970s” he recalled “we were mostly drillers and fixers”. As a young graduate he had continued his professional development, setting up a study group to explore the possibilities of transferring skills from best international practice. Arguably, he was among the pioneering dentists in the UK to see the benefits of preventative dentistry. Still within the NHS he began to assemble teams including a dental hygienist. The National Heath Service system in the UK was (and still is) the dominant provider of dental services, augmented by a smaller private sector.

In the 1980s, his interest in dental innovations drew his attention to advances in dental implants. “It was Brånemark’s work in the 1950s [Professor of Anatomy at Gothenburg University] which led to the technical breakthrough” he explained. The research had discovered by accident that titanium probes inserted into a rabbit within an experimental programme could not be removed afterwards because bone grows around the surface of the titanium [“osseointegration”].

Nobel Biocare

The implications for human applications and particularly dentistry became recognised. They were to change practices had been around for thousands of years. Smith was introduced to the implant approach because the commercializing company, Nobel Biocare, had already known of his interests in dental innovation.

This was to be one example of a sequence of innovations. Ian Smith had set in action a continuous learning process which helps understand how this business has been able to renew itself over time. He later took an opportunity to acquire a private practice, while still working where he had built up his patient base. “I had to hope my patients would come with me.” he recalled “They mostly did. Since then, I’ve given talks to other dentists who say, ah yes that might work in Didsbury [a prosperous South Manchester location] but not for most places. That’s nonsense of course. You just have to explain what’s going to happen, face to face. Some patients I’d given a lot of time to just walked away. But it wasn’t a case of only keeping the better-off patients.”

He shows deft people skills. The author of this post had become one of his new patients around that time. It had been a decision based on word-of-mouth recommendation (No pun intended). It is clear he has a calming impact on people. There is something of the horse-whisperer about him.

The digital revolution

By the 1990s, information technology was becoming available throughout the professions. “Digitalization which was another big change” he recalled. “I could see that the costs were going to pay for themselves.” He is a bit of a technology enthusiast. He has the researcher’s interest in trying out new ideas, getting immersed in the application process, whether it is a new system for digitalising records, or fixing the bells and whistles of his dental chair.

Restless for Innovation

His story reveals a pattern of dissatisfaction with the status quo, and decisiveness in investing in introducing changes. In is said that entrepreneurs are not risk junkies, but are more prepared to assess risks and act accordingly. They are calculative risk-takers

The premises were acquired at a time when little attention was being paid to the psychological climate for patients. Ian Smith talks fondly of ‘the refurb’, the major redesign which he commissioned, and in which he appears to have been involved with considerable attention to detail. Rooms are now decorated in rather subtle shades of creams and yellows. Colours were important,” he recalls “I spent a lot of time getting the right colours for relaxed psychological conditions.”

And now its CEREC

He took me to part of the refurbished practice which housed his latest innovation. We passed a patient doing what patients do, (waiting, patiently). Something looking like a mini-lathe had been installed in a small location which reminded be of a mini-laboratory you find in a high-technology engineering department of a University.

“Cerec” he explained. “It’s revolutionising dental treatment. We’ve been using the same sorts of methods as the ancient Egyptians”. I suppose he meant archaeological evidence of ancestral scrapers and spatulas. Millennia later, you still needed close encounters with your dentist involving albeit with modern anaesthetics, and heavy duty drilling. Now a computer scan (“much lower radiation levels”) permits design and installations of “metal free dental restorations”. The mini-lathe I had seen in action, complete with cooling sprays, was carving out a precision tooth from a little block of ceramic. The patient waiting-time would be twenty minutes, followed by an immediate fitting which itself would be of a high-precision and less-invasive kind.

The Human Side of Business

Parkfield Dental practice is a business that has been engaged in a process of regular innovative change. It is easy to develop a story line based around its entrepreneurial leader, and the transforming power of new technology. You have to look more carefully to tease out aspects which might be called the human side of the process. However, the outward signs are that the practice has established a good staff climate.

Parkfield has renewed its working practices in a way which seems unlikely to have happened without the influence of Ian Smith’s leadership style and strategic decision-making. I left the premises musing on the nature of entrepreneurial leadership, technology, and the people skills needed in successful business renewal.

Acknowledgements and Disclaimers

This post was prepared as a business case suitable for study on leadership and related business courses. The image of Professor Brånemark is from Nobel BioCare’s web site. My interest in medical innovation in Sweden was deepened during a visit to the University of Upsalla’s junior faculty workshop on creativity in 2009. The author acknowledges the generous time given in preparing this post by Ian Smith and staff at Parkfield Dental Surgery. However, no financial sponsorship was provided, or promised for the future by Parkfield or any other person or Corporation in the preparing the materials contained in this post. Permission to use the post for teaching purposes will be freely granted with appropriate acknowledgement.